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Reservation Policies!!
- SAME-DAY RESERVATIONS: Speak with a member of our team to expedite your request at +13463023639, +13463810633, +17135022649
- THE 4:00 PM RULE: Orders for the next business day must be received by 4:00PM local time the day before to ensure availability and scheduling.
- TRIP DETAILS: The “Notes” section should be used to inform our team about crucial trip details like appointment type, estimated duration, and number of stairs entering/exiting your home, if assistance is needed for the return trip.
- STAIRS: The quoted price will increase by $40 each way for stairs transfers due to the need for additional personnel for the trip.
- WEIGHT: Kindly state the weight of patience before trip.
- CANCELLATION POLICY: To avoid fees, please cancel or change an appointment at least two hours before pick-up time. Changes can be made via the mobile app, email at contact@ohumlogistics.com, or by calling +13463023639, +13463810633, +17135022649. We understand the importance of your time and respect your schedule.
Reservation Policies!!
- SAME-DAY RESERVATIONS: Speak with a member of our team to expedite your request at +13463023639, +13463810633, +17135022649
- THE 4:00 PM RULE: Orders for the next business day must be received by 4:00PM local time the day before to ensure availability and scheduling.
- TRIP DETAILS: The “Notes” section should be used to inform our team about crucial trip details like appointment type, estimated duration, and number of stairs entering/exiting your home, if assistance is needed for the return trip.
- STAIRS: The quoted price will increase by $40 each way for stairs transfers due to the need for additional personnel for the trip.
- WEIGHT: Kindly state the weight of patience before trip.
- CANCELLATION POLICY: To avoid fees, please cancel or change an appointment at least two hours before pick-up time. Changes can be made via the mobile app, email at contact@ohumlogistics.com, or by calling +13463023639, +13463810633, +17135022649. We understand the importance of your time and respect your schedule.